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FAQs

MY ORDER

1.How can I place an order?

Shopping at Nilofer Shahid is easy!  Use the e-store link to find what you like. Once you have found an item, choose your size and click on the ‘ADD TO CART’ button on the product page. Review the items in your shopping bag by clicking the ‘SHOPPING CART’ link at the top of the page.

You will be contacted soon in order to give you information and details about our payment methods.

Currently, the following payment methods are accepted:

Cash on Delivery and Bank Transfer.

Cash on Delivery: This option is available for customers throughout Pakistan. Using this option, you can pay cash to the delivery agent upon receipt of your order.

You can add or remove any items before checking out. Click on ‘PROCEED TO PURCHASE’ to complete your order.

For items that say—> Inquire Now!

Just insert-in the information and our Sales team will contact you as soon as possible.

2.Does adding an item to the shopping cart reserve it?

No, an item will only be reserved for you after you have confirmed your order at checkout.

Delivery

1.What is the delivery time?

In-stock items will be delivered in two to three working days while out of stock items may take between 7-10 working days, depending on the product and our workload. Orders are processed within 24 hours and are generally scheduled for delivery on the next working day.

2.How do I check the delivery status?

We will follow up with you and keep you up to date with everything and you can always contact us on our whatsapp number (0312-2837000) or email us on marketing.meeras@gmail.com3.Can orders be gift wrapped?

Yes, they can. Call our Customer Care or email us on marketing.meeras@gmail.com for more details.

Security

Is my personal information kept secured?

All payment and shipping data presented by our clients is kept secure and classified. Only approved personnel have access to this data. 

 

 

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